MeetingPackage website and services
MeetingPackage.com respects your privacy and endeavors to safeguard your privacy when you use Services.
- What personal data we collect, how we collect it, and why
- How we use such personal data
- What third party service providers we use and to whom we share your personal data
- The choices you can make about how we collect, use, and share your personal data
- How we protect your personal data
2 Data controller
Cocouz Ltd (“MeetingPackage.com”)
Business ID – 2577592-9
3 Contact person
Joonas Ahola – CEO
Telephone: +358 50 514 3542
Email: [email protected]
4 What Personal Data Do We Process?
4.1 Personal Data you provide to us
- your first and last name;
- your e-mail address and phone number;
- the name of the company you represent;
- any special requirements you have;
- the details of the location, venue, meeting time and length as well as the size of your meeting party and the package you book;
- verification code;
- payment information and purchase history; and
- any contact details such as your messages to us including its content and identification data.
4.2 Automated Information Collection
We store log files and use tracking technologies such as:
- cookies, which are small pieces of data transferred to your mobile device or computer for record-keeping purposes; and
- flash cookies or local shared objects, which help us reduce fraud and remember your preferences in services.
We and our service providers may use these tracking technologies to collect and analyze certain kinds of technical data, including:
- IP addresses;
- your operating system version;
- your operating system version;
- your browser types;
- your browser language;
- platform type; and
- the amount of time spent on particular pages.
Cookies enable the processing of information about the usage of our Website and Services. The information obtained enables the functioning of the Website and Services to be analyzed and improved to provide you with a better and more individualized experience. The information collected may also be used to target marketing likely to correspond to your interests within and outside our Website and Services, for example, by utilizing retargeting.
4.2.2 Opting Out of Cookie Tracking
You can set your web browser to warn you about attempts to place cookies on your computer or limit the type of cookies you allow. Flash cookies operate differently than browser cookies and cookie management tools available in a web browser may not remove flash cookies. If you disable cookies, you may lose some of the features and functionality of the web shop or even entirely prevent such use.
We collect and process personal data such as usage data and cookies when by using analytics services and tracking technologies.
4.3.1 Google Analytics
We use Google Analytics, a web-analysis service provided by Google Inc. (“Google”). Google Analytics deploys methods that enable us to analyze how you use our Website. Google utilizes the personal data collected to track and examine the use of our Website and Services to share them with other Google services. Google may use the personal data collected to contextualize and personalize the ads of its own advertising network. The information generated on your use of this website may be processed by Google outside of the EU and EEA. You can prevent the acquisition of the data relating to your use of the website (incl. your IP address) by Google, as well as its processing by Google, by downloading and installing the Analytics opt-out browser add-on.
5 For What Purposes Do We Use the DATA We Collect
We process your personal data to:
- operate and develop Services;
- monitor and analyze Services and Website usage;
- understand you and your preferences to enhance your experience and enjoyment using our Service by profiling;
- provide and deliver Services you request;
- send you related information, including confirmations, invoices, technical notices, updates, security alerts, and support and administrative messages;
- send direct marketing and behavioral marketing;
- provide technical support and customer service; and
- conduct research and analytics.
6 What Is The Legal Basis For The Processing?
We process your personal data for the performance of the contract between you and us when you have agreed to the Terms and have begun to use our Services by reservation a venue via our Services. We also process your personal data for the performance of the contract between you and us when you perform the reservation on our website.
In addition, we process your personal data in order to take steps at your request prior to entering into contract defined above.
6.2 Legitimate Interest
Part of our processing is necessary for the purposes of our legitimate interest. Our legitimate interests allow us to process your data for other reasons than merely for the performance of the contract between us and you. We may for example develop, monitor and analyze Services as well as send communication and marketing for you based on our legitimate interest.
You may reach our contact person defined in section 3 if you consider that your interests or fundamental rights and freedoms override our legitimate interest and require protection of your personal data.
You will always have the right to withdraw your consent at any time by contacting our contact person or by clicking the respective link provided in our marketing messages. Such withdrawal does not, however, affect the lawfulness of processing based on consent before the withdrawal.
7 Where do we Collect your personal Data?
7.1 We collect Personal Data from You
We collect Personal Data you provide when you request a reservation. We also collect personal data when you contact us.
7.2 We collect Personal Data automatically when you use the Services
We collect and process personal data when you use the Services. Such data includes technical data and usage data.
8 How do We Share Your Personal Data to third parties?
8.1 If Required under Applicable Laws
Personal data may be disclosed to third parties if required under any applicable law or regulation or order by competent authorities, or in order to enforce the Terms and to investigate possible infringing use of the Services.
8.2 Service Providers (Hotels etc.)
8.3 Third-Party Service Providers (Data Processors)
We share your personal data with third-party companies to perform services on our behalf, such as analytics and marketing services, hosting services and other IT related support. Such service providers are data processors processing your personal data on our behalf and in accordance with our instructions. We contractually require these third-party service providers to maintain the confidentiality of the information we share with them, and we contractually require them to comply with applicable data protection laws as well as to not use your personal data for anything other than to provide services on our behalf.
9 Do We Transfer Your Personal Data Outside of the EU and the EEA?
We use service providers and servers located in various countries around the world. Therefore, we or our service providers transfer your personal data outside the country where you use Services, including to countries outside the EU and EEA that do not have laws providing specific protection for personal data or that have different legal rules on data protection.
We ensure that a legal basis for such a transfer exists and that adequate protection for the personal data is provided as required by applicable law. We use standard contractual clauses approved by the European Commission and require that the receiving party uses appropriate technical and organizational information security measures. We also cooperate with companies that have committed to Privacy Shield.
10 How Long Do We Store your Personal Data?
We will not retain your personal data for longer than is necessary for the defined purpose of the processing of personal data or for legal requirements. Personal data is kept for the time necessary to provide the service requested by you.
We retain your reservation data for two (2) years after you have performed the reservation at our website.
If you have given your consent to electronic marketing we will process your personal data and send you marketing until you withdraw your consent.
11 Your Rights: How to Access, Update and Manage Your Information?
You have a right to access, update and manage your own personal data under the applicable data protection laws. If you wish to exercise any of the rights defined below in this section 11, please call or send an email request thereof to us via the contact details defined in section 3.
We may ask you to provide further information in order to identify you. We will respond to your requests within 30 days.
If you want to review, delete, or change the personal data processed by a Service Provider, please contact the relevant Service Provider directly.
11.1 Right to Access Your Data
You are entitled to obtain confirmation on whether or not we process personal data about you. You may also have information on our means of processing as well as a copy of the personal data undergoing processing. We may charge a reasonable fee based on our administrative costs if you request further copies.
11.2 Right to Rectify Your Data
You shall have the right to obtain from us without undue delay the rectification of inaccurate personal data concerning you. You may have your incomplete data completed if you provide us with additional information or statement.
11.3 Right to Erasure
If you no longer want us to actively process your personal data, you can have us delete your personal data if:
(i) your personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed defined in section 5;
(ii) if you withdraw your consent as defined in section 6.3;
(iii) if you object to the processing and there are no overriding legitimate grounds for the processing;
(iv) the personal data have been unlawfully processed; or
(v) the personal data have to be erased for compliance with a legal obligation in applicable law.
11.4 Right to Restriction of Processing
You have the right to obtain from us restriction of processing where one of the following applies:
(i) the accuracy of the personal data is contested by you, for a period enabling us to verify the accuracy of the personal data;
(ii) the processing is unlawful and you oppose the erasure of the personal data and request the restriction of their use instead;
(iii) we no longer need the personal data for the purposes of the processing, but you require that we store your data for the establishment, exercise or defense of legal claims; or
(iv) you have objected to processing pursuant and the verification whether our legitimate grounds override your rights and freedoms.
11.5 1.1 Right to Data Portability
You have the right to receive the personal data concerning you which you have provided to us (for example by creating the Account or submitting your email address for direct marketing purposes) in a structured, commonly used and machine-readable format. You have the right to have the data transmitted to another controller if:
(i) the processing is based on consent or on a contract; and
(ii) the processing is carried out by automated means.
11.6 Right to Object Processing
You have the right to object at any time processing of your personal data on grounds relating to his or her particular situation, at any time to processing of personal data concerning him or her which is based on legitimate interest defined in section 6.2, including profiling.
We shall no longer process your personal data unless we demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms.
You always have the right to object direct marketing and processing of personal data for such purposes.
11.7 The right to complain to the supervisory authority
In case you suspect a breach of data protection legislation in the processing of your personal data and the matter is not solved amicably between you and us by negotiating, you may contact the competent supervisory authority to complain.
The supervisory authority you may lodge a complaint with is the authority of the Member State of your habitual residence, place of work or place of the alleged infringement.
12 Security of Your Information