Plaza Premium Lounge Helsinki shared valuable insights on modern tools for Meetings & Events sales during our exciting conversation.
Read more below.
Could you share with us some insights into your venue and the clientele it serves?
Our venue is located in the lounge of Helsinki-Vantaa airport at the arrival site. Meaning this area does not require any flight ticket to enter, and inside the lounge, we have more facilities than a regular lounge, it includes the usual airport lounge facilities, but we also have a sauna and shower, sleeping pods, meeting pods, and meeting space. So, we're currently working with you on these meeting pods and meeting space areas. Customers can just book and come into the meeting space to have their meeting. And meanwhile, they can order food and beverage from our team as well. The lounge opened in February 2022 and has been open for one year and one month. We are getting more and more people using it, and people are getting more familiar with the airport meeting concept.
Who are the types of clients that show interest in booking your venue?
All this varies a lot. We do have airport corporate that uses our meeting space. Let's say every season, and also we get some of the travelers. They may need a quick catch-up before the flight o right after their flight. So maybe instead of going to the hotel, they can just land it at the airport and use the meeting pod. And some of them are trying to seek new venues to work with. Next month, we'll have one of the big brands that want to try our venue. So these are much of the client how we have booking requests.
What kind of challenges were you facing while managing bookings before incorporating MeetingPackage?
I think we started working with you right after we opened this lounge, not very long. So I would say the partnership began when we opened the lounge. So it wasn't any challenge before that.
How do you think MeetingPackage solution complemented your business, and did it provide you with the booking tool that you were envisioning from the start?